Negotiation

Friendly Negotiation

This is where the “killing them with kindness” comes in. Annette has trained her team to avoid confrontation. This only leads to more time wasted and obstacles to overcome. That said, she knows how to get her way. She does this through knowledge and preparation. She knows what to ask for and who to ask. The result is a negotiation that is often shorter, with a more amenable outcome than other more aggressive resolution services.